SmileWorks Dental (Ballarat) is seeking an exceptional Practice Manager to be the heart and soul of our family dental practice. If you're a passionate, organised professional looking for a comprehensive, rewarding career, we'd love to hear from you.As the Practice Manager, you'll be the captain of our ship, steering us toward excellence in patient care while fostering a harmonious, efficient and enthusiastic work environment. Your attention to detail and prior experience with multitasking will ensure the smooth operation of our practice.We Offer:A vibrant and supportive team dedicated to creating healthy and happy smilesState-of-the-art facilities with the latest dental technologyA progressive 'best practice' approach to roles across the businessOpportunities for professional growth and advancementResponsibilities:Daily operations of the practice: staff management, scheduling, and trainingMaintenance of excellent sterilisation and infection control standardsManagement of high value treatment plansDevelop and implement office policies and procedures to ensure compliance with legal and regulatory requirements and the delivery of exceptional patient carePractice finances: billing and collections, insurance claims, and budgetingStock controlSupervise and ensure the maintenance of accurate patient records, patient privacy and confidentialityExpertly manage recruitment and training for new and ongoing staff membersConduct inductions, training and performance appraisalsReport any areas where staff may require further trainingEnsure all team members have the tools and resources they need to deliver outstanding serviceBuild relationships with referral sources and other dental professionals to expand the practice's networkLead the development and execution of a growth strategy for the practiceProactively market the practice to develop new business opportunities and promote growthControl and grow the practice's social media presenceRequirements:At least 1-5 years of experience in management - dental experience, including managing staff, finances, and patient careProven experience in developing and executing successful growth strategiesAble to work totally independently / autonomously without direction, make decisions independently, and have a full understanding of clinic workings and your responsibilities (following comprehensive induction)Comprehensive track record of strong organisational, administrative, and time management skillsExcellent communication and leadership skillsAble to manage staff fairly and with authorityAble to work effectively in a team-oriented environmentPrior business and people management experience would be of benefitAn above-average understanding of computers (most of our systems are computer-based)Knowledge of dental billing and insurance procedures is idealKnowledge of Dental4Windows software is idealA strong work ethic with a results-driven, proactive approachA commitment to continued learning and self-improvementThis is a great opportunity to take your career to the next level in a practice that actively seeks to create growth, satisfaction, and positive, memorable experiences for patients and staff alike.Please apply directly through SEEK with your resume and a cover letter explaining why you would like to be part of our team. Only suitable candidates will be contacted.#J-18808-Ljbffr