About the company Forum Recruitment is proud to partner with a leading design and construction provider, known for innovative, client-focused projects across sectors like commercial, education, and healthcare, delivering personalised spaces through a dedicated, collaborative team. About the role As Client Relations & Service Lead, you will manage the team, overseeing projects from start to finish. You'll ensure project briefs, design deliverables, and outcomes meet industry standards while building strong client relationships, driving operational success, and supporting business growth through client-focused service. Your key responsibilities will include: Oversee the full lifecycle of client services, ensuring projects are executed to the highest standards. Foster strong client relationships and lead operations to provide effective design and construction solutions. Leverage CRM expertise and a background in business development to deliver client-focused outcomes, partnering with clients across commercial office, education, and healthcare sectors. Drive growth by promoting collaborative and innovative approaches to complex projects. About you Your experience in client relations, ideally within design and construction, along with CRM and business development expertise to align client needs with strategic goals, will be essential. Strong skills in communication, relationship-building, and a collaborative, client-focused approach are crucial, as is experience in leading client services across commercial, education, or healthcare sectors. What's in it for you? An opportunity to lead client relations in a growing, innovative organisation with a collaborative culture, high-profile projects, competitive pay, and professional development support. Next steps Please attach your resume and cover letter by following the links on this website to APPLY. Alternatively contact Emily Milner at to discuss if you believe this position would suit your experience.