The Residential Energy team is responsible for the sale and deployment of all home energy technologies. This includes Powerwall (battery storage), solar, and home charging.
Job Description
We are seeking a high-performing account manager to lead our B2B home charging business across APAC.
Key Responsibilities
* Own B2B home charging performance to overall business goals – including sales, growth, and customer satisfaction.
* Identify and implement programs to maximize Wall Connector attach rates and sales.
* Identify, vet, and onboard third-party electrical installers or channel partners.
* Forge new partnerships and support/expand existing channel relationships in collaboration with sales and business development teams.
* Work cross-functionally with various stakeholders to develop and implement installer onboarding process and training improvements.
* Support product development by ensuring product & engineering requirements are defined in line with local compliance requirements.
* Support the success of new hardware/software product launches working closely with Engineering, Policy, Sales and Marketing, etc.
* Proactively identify major risks to program performance and develop/propose strategies to mitigate.
* Leverage insights from customer and market data to analyze Tesla's position, market share, competitor products, pricing, customer sentiment and success – help identify pain points and opportunities and create and implement plans to address.
Requirements
* 5+ years of work experience in sales, account management, product management, project management, engineering and/or other related fields.
* Charging or Energy industry experience is strongly preferred.
* Bi-lingual candidates (Japanese, Mandarin, or Thai a strong plus).
* Extremely organized and comfortable managing a high degree of complexity, and embraces change and rapid pace of work.
* Fluency with Microsoft Excel, PowerPoint, organizational tools (Confluence, JIRA) required.
* Strong interpersonal skills; ability to interface with and influence multiple teams at various levels of the organization.