Main duties and responsibilities
Main duties involve second line support of the University’s Enterprise Business applications resolving ‘Business as Usual’ technical queries across the University, as well as undertaking upgrades and changes to user computing environments.Responsibilities will include planning, configuration, testing, and support of a wide variety of Enterprise applications and software solutions to meet University 24/7 service requirements, in-line with security arrangements including access to other systems and services. Skill and experience required You will have proven practical expertise and experience at an appropriate level of responsibility in configuration of software solutions and business applications. Additionally, you’ll have experience of translating business requirements into a technical design considering the underpinning data management.An understanding of SQL, fault investigation and resolution, data manipulation, awareness or experience in Microsoft Office 365 Power Platform would be an advantage. You will have key qualities such as good communication skills. You will be self-motivated, have a high standard of customer care, ability to work on your own initiative and be able to work effectively in a team. Qualifications required You will have as a minimum a degree (or equivalent level qualification) or equivalent expertise and proven experience. A qualification in computing at professional level or equivalent expertise and proven experience is also essential. Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification. We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work before an offer is made.