Are you ready to lead a revolution in healthcare retail? Join ResMed and be at the forefront of transforming lives, one breath at a time.
Imagine a world where people are delighted by their healthcare experience. The ResMed team is taking giant strides towards making this a reality. As part of the ANZ Retail and Direct to Consumer team, we are looking to solve unique and exciting challenges utilizing technology and connected solutions to impact over a billion people. With an innovative 30-year history as global leading medical pioneers, now is the time to push boundaries, innovate in new spaces, and improve people's health on a large scale.
Are you the one?
1. Does the idea of changing people’s lives excite you?
2. Do you enjoy helping people reach their potential?
3. Do you thrive in a fast-paced and evolving environment?
Let's talk about the role:
We are seeking an experienced and driven Retail State Manager to lead our VIC Retail business and achieve our commercial targets. This is an incredible opportunity to use your retail leadership skills in an environment that genuinely changes people's lives. You will inspire your team to achieve their best, help people reach their full potential, and drive performance in stores.
Imagine the impact you can make:
At ResMed, every day is an opportunity to drive positive change. We are a global leader in sleep technology, dedicated to helping people awaken their best selves and enjoy healthier lives through better sleep habits and awareness of sleep disorders. Our award-winning devices and software solutions help treat and manage sleep apnoea, chronic obstructive pulmonary disease, and other respiratory conditions. Our mission is changing people’s lives with every breath.
Key Responsibilities:
4. Achieve VIC retail commercial targets
5. Drive a culture laser-focused on exceptional customer service in-store
6. Lead and manage retail teams effectively
7. Mentor and manage a driven team across multiple stores, helping them meet growth objectives and sales targets
8. Coach, provide regular feedback, and manage performance
9. Ensure consistent branding and presentation standards
10. Plan for, and participate in, the hiring and training of all store employees
11. Develop and manage long-term relationships with key stakeholders and allied health professionals such as GPs and sleep professionals within the state
12. Work collaboratively with multi-function teams and other state managers
13. Identify efficiencies and improvements to increase sales and manage costs
Let's talk about you:
14. At least three years of success within a multi-site management role in retail
15. A high-performing leader who can help their team achieve their potential
16. Ability to recruit and motivate a team
17. Sales-focused, goal-driven, with a sound knowledge of KPI reporting
18. Strong focus on delivering amazing customer experiences
19. A team player who can work as part of a national team, influence, and share knowledge for the development of the entire retail team
20. Demonstrated experience in improving store operations and processes
21. A self-starter with excellent communication skills (written and verbal)
22. Sets standards, manages to these standards, and doesn’t settle for anything less
23. Well-developed computer literacy skills
24. Experience in the healthcare industry is desirable but not necessary – we are looking for someone passionate about helping people and developing leaders along the way!
What's in it for you:
Along with the satisfaction of working in an environment that genuinely changes people's lives, we also provide market leading benefits to our team:
25. Flexible/hybrid work arrangement options
26. Employee Stock Purchase Plan (ESPP)
27. Employee Assistance Program (EAP)
28. 20 weeks Paid Parental leave
29. 2-day Volunteer leave
30. Carers leave
31. Access to financial advisors, mortgage consultants and novated leasing
32. Linkedin learning access
33. Discounts for family/friends on ResMed products
34. ResMed Life Insurance Plan
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.