About us
Laseraid is a leading Laser and Beauty Aesthetics organisation who aim to provide innovative solutions across a range of Cosmetic and Medical products.
We are currently building the next level of structure in our business as we undergo transformational growth and are seeking customer focused and motivated Service Engineers to join us in our next iteration.
We have a strong, customer focused culture and are looking hiring candidates based on a mixture of both technical prowess and willingness to grow, develop and raise the bar on customer satisfaction.
About the role
This is a fast paced and varied role that requires an enthusiastic and organised person looking to grow their skills, both technically and within the business/corporate space. The role will be based out of Roseville area with travel domestically required.
You will be responsible for actively and efficiently servicing and maintaining customer’s equipment across the country, meeting performance standards for allocated jobs per day and ensuring customer satisfaction and company standards are being met.
1. Service diagnosis, fault finding, maintenance and repair of Aesthetic devices including the interpretation of specifications, regulations and drawing associated with electrical power equipment.
2. Carry out pre-delivery inspections across all machinery to ensure performance upon arrival to customer locations.
3. Installation, delivery and post sales training of device usage and maintenance to customer.
4. Organising and managing resources for the supply of electrical components, equipment, spare parts and consumables effectively.
5. Reporting on allocated jobs in a timely manner.
What we are looking for
You will be highly customer focused with excellent organisational skills, whilst being outcome driven with excellent communications. You will have a background in engineering with work experience in the Beauty & Aesthetics industry or Printers & Photocopiers is a plus.
1. Exposure to servicing and repairs.
2. Experience providing technical support and knowledge with a willingness to travel as required.
3. Electronics trade certificate or tertiary education in Electronics, Mechanical or Biomedical Engineering will be highly regarded.
Salary Expectations
The Salary for the role will be between 70,000 AUD to 85,000 AUD depending on industry experience and skills related to the repair and maintenance of Laser and Aesthetic equipment.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
* Industries: Appliances, Electrical, and Electronics Manufacturing
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