SMAART Recruitment is proud to partner with a global and high-end domestic appliances company that has been in operation for over 120 years ! With a presence across 50 countries, strong brand identity and consistent growth, they are now on the lookout for their newest team members to join their contact centre located in Caribbean Park - Scoresby.
Due to the company's rapid growth, they are on the lookout for multiple customer centric consultants to join their support team, starting on the 29th April!
THE ROLE:
* Responding to both phone and email enquiries from premium customers and retail partners
* Calls range from general enquiries to more technical queries.
The centre operates Monday - Friday 8am - 7pm and Saturday 9am - 5pm, where you will work 1 Saturday every 4 weeks.
To be successful in this role you must be available to start on the 29th April and be available to work hours over a Monday to Saturday rotating roster.
THE PERKS:
* Hourly rate of $ ph + super
* Penalty rates for Saturday shifts
* Hybrid flexibility after 3 months
* Staff discounts
* A unique opportunity to advance your career in a highly successful company
* Caribbean Park location with free onsite parking
* Access to paid onsite facilities including gym, café and childcare facilities
This is an ongoing temporary role, availability to work 6 months + is preferred.
With a people first culture, this company is all about collaboration, care, respect, loyalty, and passion. They are always thinking about the long-term goals of their employees and how they can develop and upskill their team starting with an incredible onboarding training schedule that sets you up for success.
ABOUT YOU:
* Professional verbal and written communication skills
* Strong ability to build rapport quickly
* Proven ability to deliver exceptional customer service
* Experience juggling deadlines with the ability to prioritise tasks
* Strong PC skills, ability to type quickly and pick up new systems with ease
* Willingness to learn and a genuine desire to help people
If you are as passionate about this opportunity as we are then APPLY NOW !! For any questions, please call Bailey at SMAART Recruitment on 0451 021 598.
** Please note: Successful candidates will be required to undergo a National Police Check as part of the recruitment process **