The Resort at Paws Up Dining Manager - Seasonal in Greenough, MontanaJoin the Team at Montana's Premier Luxury Ranch Resort!
About The Resort at Paws Up:
Nestled on a breathtaking 37,000-acre ranch, The Resort at Paws Up embodies the spirit of the American West.
As a family-owned, award-winning destination, we inspire both guests and team members alike.
Position: The Seasonal Dining Manager position runs from April - October with slight variance depending on weather and occupancy.
The role of the Dining Manager is to ensure world-class service is provided for our guests in our various dining outlets.
Responsibilities will encompass many facets of Paws Up's dining options including dining areas, outside events, and special events.
The Dining Manager must maintain the Paws Up standards of service as well as seek opportunities to enhance the guest experience while being responsible for our resources.
What We Offer: Career Development and Advancement OpportunitiesEmployee Assistance Program (5 free counseling sessions)Referral Bonus Program (Get paid $250 to recruit)Carpool Reimbursement ($5-$20/Day)Employee Discounts on Merchandise (30% on select items in our retail store)Employee Lunch ProvidedSee for Yourself!
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Primary Responsibilities: Responsible for various dining outlets, including but not limited to; labor management, menu training, wine inventory/training, purchasing, training, reporting and daily service.Responsible for all staff scheduling according to volume of business; understand how to be flexible when necessary to meet labor expectations; ability to adjust daily operations to be in line with the budget.Responsible for all employee relations to include accountability and documentation.Aid in recruiting, hiring, and training and growing exceptional Food & Beverage team members; plan and provide training and guidance daily, weekly, and monthly.Know, understand, and train others on operating systems such as the POS system, Open Table and others, as required.Knowledgeable on all menu items including preparation, any allergens, and alternative preparations.Work to continually improve guest dining satisfaction while maintaining the operating budget.Improve service by communicating and assisting to understand guest needs, providing guidance, feedback, and individual coaching when needed.Provide day-to-day guidance and oversight of Food & Beverage team members; actively promote, train, coach, and recognize performance.Identify, address, and document individual team member performance problems according to standard operating procedure.Responsible for all inventories of china, glassware, and silverware.Manage operations and ensure compliance with all Food & Beverage policies, sanitation, food standards, and procedures.Maintain flexible hours to accommodate guest and special event needs, due to the cyclical nature of the hospitality industry; position requires full availability including evenings, weekends, holidays or as needed.Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.Always maintain positive guest relations.Resolve guest complaints, ensuring guest satisfaction.Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.Looking for team members with: Bachelor's Degree or similar work experience/training.3+ years' experience in Food & Beverage Management in a resort or fine dining setting.TIPS certified.Knowledge of world-class hospitality and service management.Knowledge of beer, wine, spirits & cocktails.Proven ability to lead and manage a team.Valid State Driver's License.If you are passionate about creating exceptional dining experiences and ready to take on a new challenge at a prestigious resort, we would love to hear from you.
Apply today to join our dynamic team at The Resort at Paws Up!
The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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