* Free onsite parking
* Supportive Team Environment
About Our Client
Our client is a well-established entity within the Business Services industry. With a workforce that exceeds 1000 members, they have a notable presence in their sector. They pride themselves on their commitment to customer service and their ability to provide a supportive work environment for their team.
Job Description
* Respond to customer enquiries in a timely and professional manner.
* Record details of customer interactions and actions taken.
* Communicate effectively with team members to ensure customer satisfaction.
* Identify and escalate issues to supervisors as needed.
* Meet or exceed customer service performance targets.
* Assist in the development of customer service policies and procedures.
* Provide feedback on customer service processes and systems.
* Participate in customer service training and development programs.
The Successful Applicant
A successful Customer Service Representative should have:
* Strong communication and interpersonal skills.
* The ability to handle difficult customers with patience and professionalism.
* Good understanding and use of Customer Service tools and technologies.
* The ability to work effectively in a team environment.
* High degree of accuracy and attention to detail.
What's on Offer
* An estimated hourly salary of AUD31.5 to AUD38.5.
* Comprehensive training and development opportunities.
* A supportive and collaborative work culture.
* The opportunity to work in a vibrant location like Altona.
If you're excited about working in the Business Services industry and are keen to build your career as a Customer Service Representative, we encourage you to apply. #J-18808-Ljbffr