Network Alliance are looking for a Full Time Computer Network and Systems Engineer in our office at 126 Margaret Street in Brisbane, QLD. About Us Network Alliance is a customer focused boutique MSP that services a large variety of clients. We specialise in support for Legal Firms. We started operating back in 2004 and have always strived to provide the best level of customer service possible to all our clients. TasksAnalysing, developing, interpreting and evaluating complex system design and architecture specifications, data models and diagrams in the development, configuration and integration of computer systemsResearching, analysing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performanceAssessing and recommending improvements to network operations and integrated hardware, software, communications and operating systemsProviding specialist skills in supporting and troubleshooting network problems and emergenciesInstalling, configuring, testing, maintaining and administering new and upgraded networks, software database applications, servers and workstationsProviding network programming in support of specific business needs and requirementsPreparing and maintaining procedures and documentation for network inventory, and recording diagnosis and resolution of network faults, enhancements and modifications to networks, and maintenance instructionsMonitoring network traffic, and activity, capacity and usage to ensure continued integrity and optimal network performance Requirements 2 years previous experience in providing IT support to Legal FirmsKnowledge and experience in providing IT support for Legal Practice Management Software (Open Practice, Leap, Affinity and Smokeball)Knowledge of Microsoft 365 support, deployment, and adminExperience in ticketing system ConnectWiseComputer hardware knowledge and excellent documentation skillsKnowledge of current Microsoft Desktop, Server and Office platforms is a mustA current Australian driver's licenseExcellent communication and time management skills