Hotel Brand: InterContinentalLocation: Australia, Western Australia, PerthHotel: Perth City Centre (PERHA), 815 Hay Street, 6000InterContinental Hotel Group is one of the world's leading hotel companies. Present in around 100 countries, we have over 160 million guests staying in 889,164 rooms in more than 6,000 hotels per year.The InterContinental Perth City Centre has an exciting opportunity as a Bell Attendant for a service-focused individual who is passionate about creating a memorable guest experience as soon as they walk through our doors.YOUR DAY TO DAYAs a Bell Attendant reporting to the Chief Concierge, you will be someone who welcomes guests with personalized service, and seamlessly assists their journey either arriving or leaving the hotel. You will help our guests feel welcome every time they visit InterContinental Perth City Centre.You will be the first point of contact when a guest arrives and the last point before they leave. A Bell Attendant ensures that every guest has a memorable experience by…Welcoming the guest or visitor at their vehicle,Providing a personal greeting upon their first interaction with our Hotel,Assisting with handling their luggage with care and respect,Connecting them to the Front Desk team while maintaining a seamless service throughout the guest experience,Guiding them to their room and providing a brief overview of hotel facilities and room features after check-in,Providing basic knowledge on Perth’s offerings throughout the guest's stay,Providing guests with our valet parking service as needed.WHAT WE NEED FROM YOUThe ideal candidate will have:Previous experience working in a Hotel or customer service role, with a proven ability to provide an exceptional guest/customer experience.Strong verbal conversation skills. Can you start a conversation with anyone?Flexibility to work a range of hours between 7am and 11pm - our guests are with us 24/7 so evening, weekend, and public holiday shifts are all part of this full-time job.All candidates must also:Have a WA driver's license.Have unlimited and unrestricted working rights for Australia. We are not taking any student visa applicants due to the ongoing inherent requirement of the role to be available for more full-time hours.WHAT WE OFFERYou’ll be rewarded for your hard work with a range of benefits that support you throughout your IHG career journey:Free meals on shiftLaundered uniform suppliedPaid birthday leave - hip hip hooray!Paid parental leaveProactive paid wellness and mental health daysSome of the best colleague discounts across our IHG Hotels for accommodation, food, and beverageA massive colleague discounts platform for all your favorite brands and retailers - to help your salary/wage go furtherYour career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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