* Hospitality / Travel / Tourism
* Front Office
* QLD | Cairns - Crystalbrook Riley
* Permanent / Full Time
7/11/2024
* Work with our dynamic teams across 3 beautiful hotels in Cairns
* Ongoing training and career development opportunities
* Part-time and Full-time hours available
The Opportunities:
We are seeking authentic and vibrant individuals, who are able to work within a team environment, all working to elevate our guest experience to new heights. Reporting to the Front Office Managers, you will understand the importance of exceptional customer service and be able to anticipate the various needs of our guests. You will meet and greet, check in and assist in ensuring each and every guest has the most fabulous experience with us.
Your Background:
* You will be team centric and enjoy working to common goals
* You will have a strong attention to detail, particularly when handling guests requests and cashiering
* You will have proficient IT skills and be familiar with a PMS (Opera preferred)
* A working knowledge of Cairns with an enthusiasm for local tourism will be useful
* An availability to work across a 7-day roster - mornings and evenings included
* You will be motivated to provide the best guest experience possible
We are offering part-time and full-time hours for suitable candidates. Unfortunately, we are unable to consider individuals holding short term or student Visa's for this position.
The Reward:
We are proud to offer industry-leading benefits, which include:
* 50% food and beverage discount across all our venues
* $99 room rates and a friends and family discount
* Lifestyle benefits, including extra leave.
* Online learning and career development plan
* EAP programme
Why us:
Crystalbrook Collection is an award-winning hotel development and management company, with Australia's innovative portfolio of distinctive upscale hotels where differences are applauded. After only 6 years in operation, we own and manage over AU$1 billion in hotel assets currently located across NSW and QLD. Our growth phase has escalated with exciting plans that include aspirations for further Australian and overseas expansion.
Our environment is dynamic and entrepreneurial, and we heartily believe in looking after our people. We are all about creating unique customer experiences and embracing our locations. We love innovation, design, sustainability, connectivity… and most importantly, having fun.