Manager Restaurant, MCG
Job Locations AU-VIC-Richmond
Function Food & Beverage
The Role
We are seeking a seasoned Restaurant Manager to lead our premium Tom Wills Room restaurant at the Melbourne Cricket Ground. This iconic venue is home to several Australian Football League teams, cricket matches, concerts, and special events.
About the Opportunity
This exciting opportunity allows you to showcase your leadership skills and passion for delivering exceptional guest experiences. You will be responsible for leading, developing, and engaging a team to exceed the expectations of our guests and clients. The role requires full commitment on match days during the 2025 AFL season, including weekends, periodic Thursday and Friday nights, and public holiday matches.
Key Responsibilities
- Lead a high-performing team to deliver memorable guest experiences and operational success
- Utilize interpersonal and communication skills to motivate and empower team members
- Develop and implement strategies to improve staff engagement and performance
Requirements
- A strong commitment to service excellence and customer satisfaction
- Proven experience as a leader with the ability to remedy performance issues and ensure high levels of staff engagement
- Excellent attention to detail and organizational skills
- Ability to think on your feet and forward plan in a fast-paced environment
Preferred Skills
- Experience using booking systems, POS systems, and rostering software such as Sevenrooms, SwiftPOS, and Humanforce