We're seeking a confident, client-focused professional who is able to build strong relationships and provide support to the wider sales team. Who are we? Bizcap is the leading provider of fast and convenient business loans in Australia and New Zealand. After recently launching into the UK, we are excited to be launching in Singapore next and are looking for our newest team members With our simple online application process and unique approach to credit assessment, we cut out the mounds of paperwork and long wait times commonly associated with loans, ensuring businesses get access to cash in as little as 3 hours. Since the company’s inception in 2019, Bizcap has helped more than 25,000 happy customers get the finances they need to take their businesses to the next level, funding more than $1.5 billion in loans. With our award-winning products and customer service, we are one of the foremost FinTechs in our field. We know people are our most valuable asset and we're actively looking for great individuals to join our team, make an impact and most importantly love what they do Working at Bizcap means you’ll be part of a fast-paced work environment, where staff members are rewarded with trust and autonomy to perform their roles. Our colleagues are proactive, inquisitive and take ownership of their tasks, striving to maintain a high standard of performance. We embrace diversity in our people and our thinking, providing a collaborative and respective workplace for all. What's In It For You? Immerse yourself in an exceptional team culture in the heart of Toorak Enjoy perks like a Referral Bonus Scheme and engaging internal social events Seize the opportunity to dive into a career in finance Experience a great work-life balance The Role & Responsibilities: We have an exciting opportunity for someone to join our Sales team and support our Loan Specialists in an administrative and customer service focused role supporting our Singapore market expansion. If you’ve worked in an administrative, customer service or support based role or are just great with people, we are looking at you. Provide top-notch customer service to customers and partners across Singapore and Australia Craft impactful emails and SMS communications for existing and prospective customers Reach out to pre-qualified customers to understand their needs Tackle various administrative tasks to keep the wheels turning smoothly Work flexible hours to align with Singapore business hours when required What We're Looking For: Native or fluent Mandarin speaker Flexibility to work hours aligned with Singapore time zone (12pm-8pm or similar) Excellent English communication skills You're great on the phones Excellent admin skills and takes initiative with tasks Ability to thrive in a fast-paced and dynamic environment A strong team player with a positive and collaborative attitude Bring energy, vibrancy, and a genuine motivation to succeed Outstanding capacity for building rapport and fostering team success Cross-cultural communication skills Note that a financial background is not essential Awards & Recognition: 2024 Certified as a 'Great Place to Work' 2023 Finalist – Fintech Australia: Best Workplace Diversity 2023 Female Fintech Leader of the Year 2022 Winner - WeMoney Awards: Best for Small Business Loans 2022 Winner - WeMoney Awards: Outstanding Customer Services – Business Loans 2022 Finalist - WeMoney Awards: Best Innovation in Business Lending 2021 Finalist - Fintech Australia: Employee Culture and Diversity 2020 Finalist - Fintech Australia: Emerging Fintech Organisation of the Year 2020 Finalist - Fintech Australia: Excellence in Business Lending 2020 Finalist - My Business: Fintech Business of the Year Join us as we redefine the way business loans work, and help us make a real impact If this role sounds like a great fit for you and you’d like to join an exciting and growing team, APPLY NOW