Are you a visionary leader with a passion for design and innovation? Join our dynamic team at the Australian Passport Office (APO) and help shape the future of passport services.As the Lead Service Designer, you'll have the opportunity to lead a talented team and drive transformational change. Responsibilities: Develop and implement innovative design strategies that enhance user experience and improve efficiency of Passport services. Work closely with stakeholders to understand their needs and goals. Use design skills to develop innovative solutions that meet stakeholder expectations. Identify new opportunities for growth and innovation. Challenge the status quo and drive change. Job Type: Full-time Pay: $118,654.00 – $132,724.00 per year Work Location: In person #J-18808-Ljbffr