About the roleWe are seeking an enthusiastic and professional Receptionist to join our dynamic team at Landing Resort in Port Hedland, Western Australia. This role may be full-time or casual, with expected hours up to between 38 and 60 per week. You will be responsible for providing excellent customer service and supporting the smooth operation of our reception area.What you'll be doingGreeting and welcoming guests in a friendly and professional mannerHandling guest inquiries and providing information about the resort's facilities and servicesAssisting with check-in and check-out proceduresManaging incoming phone calls and emailsMaintaining a well-organised and tidy reception areaProviding administrative support to the management team as requiredEnsuring compliance with all relevant policies and proceduresWhat we're looking forPrevious experience in a customer service or receptionist role, preferably in the hospitality industryExcellent communication and interpersonal skills, with the ability to interact with guests and colleagues in a friendly and professional mannerStrong organisational and time management skills, with the ability to multitask and prioritise effectivelyProficient in using Microsoft Office suite and other relevant softwarePositive attitude and a commitment to providing exceptional customer serviceAn understanding of the hospitality industry and the ability to work well in a team environmentWhat we offerAt Landing Resort, we are committed to creating a positive and supportive work environment for our employees. We offer a range of competitive benefits, including:Attractive remunerationAccess to discounted accommodation and dining at our resort and other accommodation facilities around AustraliaOpportunities for career advancement and growthThere is an opportunity to live on-site for the successful applicant, if required, with heavily discounted rent/food costs.Apply now to join our team and be a part of our welcoming team at the Landing Resort.
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