Your New Company: Unlock your potential and join the dynamic world of retail. This multinational department store powerhouse thrives on delivering unbeatable value to their customers by offering brand-name and designer merchandise at reasonable prices. Your New Role: In your role as the Customer Service Representative, you will report to a supportive Manager and collaborate with a friendly and diverse team, with a primary focus on product and store education, guidance and providing a 5 star customer experience. Your Main Duties: Telephone and email enquiries Handling customer escalations Providing store and product information to customers Adhoc administration Assisting with order ETA’s Benefits to You: Social and inclusive culture Work life balance: 2 days WFH Work for a globally recognised company Ongoing training and development Close to public transport Parking on-site About You: Experience in a similar Customer Service role Must hold Citizenship or a permanent visa Excellent communication skills and phone manner Intermediate Microsoft Office skills Next Steps: If this Customer Service role sounds like the role for you, press APPLY NOW, or, send your CV to Rebecca.lloydrandstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.