We are actively recruiting for a Talent & Culture Manager at Novotel Surfers Paradise!
About Novotel Surfers ParadiseNovotel Surfers Paradise is conveniently located in the heart of Surfers Paradise, close to all forms of public transport and only 150 meters away from our iconic beaches.
The hotel features 408 rooms, along with a variety of dining options including Blvd Café and Bar, The Restaurant, Pool Bar, as well as in-room dining.
We offer a welcoming, family-friendly and relaxed atmosphere, providing genuine hospitality for our guests.
For our guests wanting to unwind, we offer a heated outdoor swimming pool & spa, tennis courts, and gym.
For our conferencing & events guests, we have 6 modern function rooms available, accommodating up to 500 delegates.
About the JobWe are seeking a highly motivated and experienced Revenue Manager to work with our team.
You will be responsible for maximizing hotel revenue and inventory management.
This is a hands-on role, and you will have an entrepreneurial approach.
Reporting to the General Manager, you will take ownership and follow the planned strategies and objectives while ensuring the Reservations Department is efficient and effective.
The Amazing OpportunityAs a Revenue Manager, you will be responsible for:
Working closely with the General Manager and Leadership Team to develop and drive successful commercial initiatives and loyalty campaigns to achieve hotel goals and KPIs.Driving and managing revenue initiatives across all market segments, maximizing revenue across Rooms and Food & Beverage.Your focus will be on maximizing hotel revenue to achieve budgeted and forecasted revenue targets with an emphasis on trend recognition, demand anticipation, and opportunity analysis.Forecasting by market segment and day to determine key needs and opportunity days and communicate these to the sales and operations teams for a clear and direct approach to achieving revenue strategies.Producing reports and providing insight that will support and evaluate the Hotel's business strategies.Proactively leading loyalty recruitment throughout the Hotel.Executing high-level reporting and detailed business analysis regularly for owners and our Regional team.About YouQualifications and Experience: Minimum of 2 years' experience in a similar role in a 200+ room hotel with a background in Front Office or Reservations in a dynamic hotel environment.Demonstrated ability to lead, coach, and develop the team.Strong financial acumen recommending budgeting strategies for revenue maximization.Ability to identify trends in the market and translate them into effective real-time strategies.Confident and articulate communication, negotiation, and relationship building skills.Demonstrated business acumen with the confidence to exercise good judgment and consideration of commercial implications.Proven ability to review statistics in detail and extrapolate key information communicated to various stakeholders, including our owners.A willingness to be hands-on within the operation and drive a culture of guest obsession and loyalty with the team.The ability to create meaningful connections, fostering a high level of trust with the team.A collaborative leader with a strategic and analytical focus.Previous experience with Opera Cloud, Ideas, STR, and advanced Excel skills.Superior organizational, time management, and follow-through skills.Self-motivated and target-driven.Flexible and willing to work in a dynamic, fast-paced team.Current First Aid certificate or the ability to obtain one.Experience in the hospitality industry and ACCOR is advantageous.Must hold valid unlimited Australian work rights.So, When Will You Be Joining Us?The Novotel brand is part of the Accor Group.
As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands.
Just a few of the perks include:
Ongoing career and professional development opportunities.A rewarding work environment.Global discounts on hotel accommodation & Food and Beverage.What's in it for You?Paid birthday leave.Paid car parking.Dry cleaning.Generous ACCOR perks including discounted accommodation and restaurants.Enhanced paid parental leave.A collaborative, vibrant culture.ACCOR Career Milestone celebrations.A reward and recognition program.What Are You Waiting For?
APPLY NOW! Seniority LevelMid-Senior level
Employment TypeFull-time
Job FunctionAccounting/Auditing and Finance
IndustriesHospitality
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