Job Summary
The successful candidate will join our Infrastructure Operations team, working closely with software, hardware and network engineers, supply chain specialists, security experts and operations managers to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
About AWS
AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Key Responsibilities
* Install and configure racks of hosts in line with internal SLAs.
* Diagnose and repair issues for server, storage and network devices, including the physical replacement of parts.
* Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events.
* Shift work (4 days on and 4 days off including night shifts on a rotational basis).
* This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
* Candidates must possess a valid driver's license and their own vehicle to travel between sites.
About the Team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
* 2+ years of computer hardware troubleshooting and repair experience.
* 1+ years of computer networking experience.
* High school or equivalent diploma.
PREFERRED QUALIFICATIONS
* Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
* Knowledge of IT system hardware and network concepts.
* Knowledge of server hardware and components.