About Scooter Hut Driven by a passion for the industry, we've grown from humble beginnings in 2008 into a proud industry leader today. With an expanding network of retail stores, a thriving eCommerce business, and manufacturing facilities across Asia, Scooter Hut is poised for continued growth and success. Committed to bringing the joy of scooter riding to all Australians, the customer is at the heart of everything we do. Your commitment to putting the customer first will play an integral role in ensuring we delight our customers with the absolute best service. Position Overview We are seeking a dynamic and hands-on leader with a proven ability to motivate and drive a retail team to success. You'll play a pivotal role in driving exceptional customer service, achieving sales targets, and maintaining visual merchandising strategies. As the second in charge, you'll have full responsibility for the store when the Store Manager is away. We love to promote from within and we're looking for someone interested in growing their career with Scooter Hut! Responsibilities Lead by example and consistently deliver world-class customer service to every customer. Drive the team to achieve and exceed sales targets and Key Performance Indicators (KPIs). Execute and maintain the company's visual merchandising strategy to highlight core lines and promotions. Maintain up-to-date product knowledge and proactively engage in training. Build relationships with new and existing customers to provide exceptional customer service. Sell our extensive range of exciting products, working alongside our passionate and dedicated team. Maintain accurate inventory levels through inventory management. Assume full control of the store in the absence of the Store Manager, taking accountability for both sales and team performance. Willing to work across multiple locations in Southeast Queensland as required. Skills and Experience At least 12 months experience in a leadership role, preferably in the retail industry. Organised person who thrives in a dynamic and fast-paced environment. Lead by example to inspire and motivate team members to achieve their personal best. Proven history of coaching and developing teams, identifying opportunities and implementing strategies to promote growth. Qualifications and experience in a related field are highly regarded. Our Culture and Purpose Bring the joy of scooter riding to all Australians. Prioritize customer satisfaction and safety. Foster a positive work culture. Build meaningful and sustainable connections. Achieve personal and operational excellence. Adhere to the BBRC 10+1 Cultural Commitments. Your Perks and Scope Team Member Discounts. KPI-based incentive program. Join a vibrant and energetic team. Contribute to the growth of an industry-leading company. Opportunity for professional development. Direct training and upskilling opportunities. Ongoing product training with exciting ranges. Please submit your resume to apply now! We look forward to reviewing your application. Job Types: Full-time, Permanent Pay: $25.00 – $27.00 per hour Expected hours: 38 per week Benefits: Employee discount. Schedule: Day shift. Public holidays. Weekend availability. Supplementary Pay: Commission. Experience: Leadership: 1 year (Preferred). Retail sales: 2 years (Preferred). Work Authorisation: Australia (Required). Work Location: In person #J-18808-Ljbffr