1. 6-12 months contract + extensions
2. Application Packager (SCCM)
3. Adelaide Based Role
We are looking for a experienced Application Packager to work with one of our biggest client in Adelaide. The following skills and experience are essential to be successful:
Responsibilities
4. Provide Level 3 technical specialist skills in delivering, maintaining and supporting end user support functions including printing, computer environment and SOE's
5. Implementation of EUC solutions and infrastructure that provides solutions for the effective management and maintenance of operating systems and devices
6. Assist with the implementation and testing of policies, Proof of Concepts (POCs) and Standard Operating Procedures (SOPs).
7. Across multiple platforms, maintain and update client SOEs for the client, including operating system, hardware drivers, applications, policy, objects and hardware requirements.
8. Ensure security and protection of client-based systems and platforms via patching and device management.
9. Define and maintain software applications packaged for Windows automated deployment to end user devices, including lifecycle management.
10. Act as an escalation point for 3rd level technical support on a rotating basis.
11. Complete testing on new desktop hardware and software technologies before implementation to the client's environment.
12. Provide technical support necessary to ensure that a high standard of customer service is delivered and that all relevant service level agreements and timeframes are met for End User Computing.
Experience
13. High level knowledge of the IT end user computing environment and the relationships/connections.
14. Demonstrated experience in desktop infrastructure support including the ability to work with and understand a broad range of technology in a large environment with Windows computers.
15. Experience in developing and maintaining desktop Standard Operating environment software and packages across multiple platforms using SCCM.
16. Experience solving complex technical issues in a large, dynamic environment.
17. Demonstrated well developed communication and interpersonal skills, including proven ability to work within a team environment and provide exceptional customer service to various stakeholders.
18. Demonstrated skills and knowledge in applications packaging and deployment automation.
19. Relevant industry qualifications with at least four years subsequent relevant experience or an equivalent combination of relevant experience.
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