The Company Our client is a well known and respected Not for Profit organisation who are looking for someone to join their team on a temporary to permanent basis. You will be working directly with end users, therefore you must be okay to work onsite 5 days a week. The Role As a Desktop Support Engineer your will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will Provide exceptional technical support to end users and as well as helping with training for new starters. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for. Your Skills & Experience Excellent understanding of Active Directory/AzureAD Strong experience with O365. Experience provisioning laptops Ability to problem solve and troubleshoot A self-starter who values teamwork. Exceptional communication skills. About you You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for. What's on offer? A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit. A rare opportunity to work on a critical project. Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Ref Number: 06810-0012958208AS By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.