Reserve Bank of Australia Sydney, Australia2-year Fixed Term ContractHybrid work environmentThe RBA are seeking a dynamic Delivery Lead to join our IT Service Management Platform Team on a 2 Year Fixed Term Contract.
In this critical role, you will oversee the testing and change management of our IT Service Management platform.
You will manage a team of developers and work closely with the Technical Solution Lead, external managed services support team, System Administrator, and Platform Manager.About the roleLeadership and Team Management: Lead and mentor a team of developers, ensuring productivity, quality, and adherence to best practices within an Agile framework.Platform Management: Collaborate with the Technical Solution Lead and support team to manage and resolve platform issues, keeping the platform up to date with the latest features and security patches.Agile Development and Delivery: Assist in developing and implementing new features and enhancements, ensuring timely delivery and high code quality.
Facilitate Agile ceremonies and manage development tasks.Stakeholder Management: Communicate effectively with stakeholders, manage demand, and provide updates on progress, testing, risks, and issues.Compliance and Quality Assurance: Ensure changes follow structured testing and change management processes to minimise risk.Continuous Improvement: Stay updated with the latest trends to ensure the platform evolves with industry best practices.About youMinimum of 5 years of experience in ServiceNow development and administration, with at least 2 years in a leadership role.Strong understanding of ServiceNow platform capabilities and modules.Excellent leadership and team management skills.Proficiency in Agile methodologies and Scrum practices.Strong analytical and problem-solving abilities.Excellent communication and interpersonal skills.Ability to manage multiple priorities and work under pressure.Preferred certifications: ITIL, ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, and Scrum Master certification.Application Close: March 16, 2025
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