Salary : DCS Clerk Grade 5 / 6, annual base salary starting at ($97,027 - $107,059) plus employer’s contribution to superannuation and annual leave loading
Location : Sydney
About Us :
The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers. We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.
About the Role :
Cyber Security NSW is looking for a Cyber Security Officer to join the Strategic & Operational Intelligence Team in Sydney. We are looking for candidates with strong organisational skills who have experience providing both administrative assistance and reporting for the activities of technical teams.
Key Accountabilities :
* Coordinate and manage records and databases, complying with administrative systems, processes and policies, to ensure that all information is accurate, stored correctly and accessible.
* Establish processes and implement technical scanning in line with relevant standard policies and procedures to identify potential cyber security issues and threats.
* Identify, interpret and analyse data to produce timely and actionable reports, visualisations and / or recommendations for customers and stakeholders to support evidence-based decision-making and minimise cyber security risks.
* Contribute to the development of, implement and monitor systems, procedures, methods and tools, adapting processes and techniques as required, to facilitate efficient team / unit operations and security in line with agency standards, policies and procedures.
* Provide a range of administrative and support services to meet the business needs of the team / unit.
About Cyber Security NSW Branch :
The Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cybersecurity capabilities.
At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to :
* Create a whole-of-government integrated approach to managing cyber risk and responding to cyber security threats.
* Increase cyber skills and awareness.
* Understand the risks from cyber threats to our digital information and systems.
* Set cyber security standards.
* Ensure we are prepared if a damaging cyber incident occurs.
About You (Essential Requirements of the Role) :
To be successful in the role you will :
* Deliver quality services and negotiate workable timeframes, given competing client demands and priorities, the need to address unforeseen issues, the high volume of work and the need to work independently.
* Collate and analyse large volumes of information and data to produce succinct and accurate reports and summaries given the variable data sources and sometimes variable quality of information.
* Keep up to date with the latest trends in IT and cyber security vulnerabilities and exploits while ensuring continuity of service.
* An Australian Citizen including the ability to obtain and maintain a Baseline National Security Clearance and undergo a police check.
Applying for the role :
Please click on the link to apply and attach your resume (maximum 4 pages) and cover letter (maximum 2 pages) which should outline your experience against the key accountabilities and address the about you section.
Submissions that have not followed the above or that are submitted via email will not be considered.
Closing Date : 09 : 59 am, 04 Mar 2025
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
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