Our Townsville Branch is looking for an Administration Officer tocover our reception tasks, general branch administration and support ourservice department. This role offers anopportunity for you to use your existing skills and learn new ones.
About you:
You will have great energy, tenacity and be a highly organised person.You’re not an ordinary Administration Officer, you thrive on thinkinginventively and commercially to drive the business growth and performancethrough our customers. You constantly look for better ways to do things andembrace an environment where challenging the status quo is encouraged.
The key responsibilities of thisrole will include but not limited to:
1. Be the first point of contact and “the face of the branch” assisting customers and connecting them with the right person/department.
2. Perform general administrative/reception duties including phone and email enquiries.
3. Provide administrative support to the Service Department including raising job orders, invoicing, scheduling, booking jobs in, follow up, data entry and record keeping.
You will bring the following skills and experience to the role:
4. Strong administration background from a relevant industry would be desirable.
5. Proven ability to build relationships with customers, fellow work colleagues and management.
6. Strong Computer skills including extensive systems knowledge.
7. Excellent attention to detail, organisational and time management skills with the ability to think on your feet.
About the RDO 'Extras':
As an RDO Equipment employee we partner with employees to give a little extra, here's some of our benefits....
8. Transparent and structured incentive programs, commissions, and bonuses
9. Employee Assistance Program with 8 streams of support across all aspects of your life - for employees and immediate families
10. Dedicated Wellness Hub with programs supporting total quality of life
11. Regional Salary Packaging, regional allowances & tax benefits
12. Paid study and study leave for approved courses
13. Paid Community leave to give your time to local organisations and charities every year
14. Permanent discounted shopping and exclusive employee benefits via reward gateway and directly with many retailers including Private Health
15. Anniversary and milestone gifts and awards
16. Paid Parental leave - enhanced payment scheme with superannuation contributions
17. Significant Celebration gifts for personal milestones such as births and marriages
18. Exclusive Staff discount on machinery, products and merchandise