The CompanyOur client is an Australian luxury brand, showcasing handcrafted accessories focusing on functionality and timelessness. Since their establishment in 2013, the brand has grown, reaching international audiences.The RoleSeeking an experienced Customer Service all-rounder for a 12-month fixed term contract due to start in APRIL or MAY 2025.Based in Sydney's Northern Beaches, this is a great opportunity to work close to home with an amazing team with Friday's WFH!Responsibilities include:Handling customer inquiries via phone & emailLiaising with production and other departmentsInventory managementSalesEnd to end processing of wholesale & distributor orders in Indigo8Liaising with external 3PLeCommerce sales supportSalary: $70,000-$80,000 + superLocation: Sydney Northern BeachesContract: 12-month fixed term maternity coverStart: April or May 2025Hours: 5 or 4 days per week; 8am-4pm, 8:30am-4:30pm or 9am-5pmBenefits: Staff discount, Monthly office lunch, Half day each month, Great culture!Experience2-3 years experience in a similar roleProven ability to provide an amazing customer service experienceAbility to work collaboratively with other departments & team membersMust be able to work autonomously & be a quick learnerSystems experience with Shopify, Indigo8, Postco & MS Suite is highly regardedMust hold full-working rightsAPPLY NOW or reach out directly to Emma Clarke at emmac@tshr.com.au
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