Wodonga Prestige is part of the Jacob Group of Companies, a proud, locally-owned family business. Our core strengths are family values, customer service excellence, and our employees, who are at the heart of our business.Our mission is to deliver exceptional customer experiences by ensuring the highest standards of workmanship and professionalism. Join our team and be a part of our success story.About the roleAs a Diagnosis Technician VW at Jacob Group of Companies, you will be responsible for providing expert diagnosis and repair services for Volkswagen vehicles. Based in Wodonga, VIC, this full-time role is a unique opportunity to join a team dedicated to delivering high-quality automotive services.What you'll be doingPerform comprehensive diagnostics on Volkswagen vehicles to identify and resolve complex issuesCarry out repairs and maintenance work to the highest standardsCollaborate with the wider team to ensure efficient workflow and customer satisfactionStay up-to-date with the latest Volkswagen technologies, tools, and repair proceduresMaintain detailed records and documentation of all work undertakenProvide outstanding customer service and build strong relationships with clientsWhat we're looking forProven experience as a Diagnosis Technician or similar role, with a focus on Volkswagen vehiclesStrong technical knowledge and expertise in diagnosing and repairing complex automotive issuesExcellent problem-solving and analytical skills to identify and resolve problems efficientlyAbility to work independently as well as collaboratively within a team environmentCommitment to providing exceptional customer service and attention to detailRelevant trade qualifications or certifications in automotive diagnosis and repairWhat we offerDiscounts across the Jacob Group of Companies and affiliated businessesAccess to discounts across major retailers, including health and fitness, entertainment, and technologyPersonal and career growthInternal trainingGrowth within the Jacob Group of Companies
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