The Opportunity
We are part of a global group with 320,000 staff worldwide and world-class manufacturing and engineering capability. Across Australia, we have 8 branches and a strong sense of community.
Based at our Mackay branch, this key leadership role is an excellent opportunity for a dynamic professional who is ready for the next step.
Your responsibilities will include:
* Managing the local customer service and technical team to ensure efficient delivery of compressor servicing for customers.
* Providing day-to-day project management to ensure positive delivery of project outcomes.
* Managing financials for the branch service operation.
* Inspiring and motivating your staff.
* Supervising service and warranty administration.
* Developing and growing the branch service business.
About You
You will thrive here if you are a confident leader who enjoys getting the best out of your people. You are hands-on, results-focused, and take pride in being across all your operational KPIs for service delivery.
Experience in a manufacturing or trade business will set you in good stead, as will experience in a sales and service environment. It goes without saying that you have a passion for ensuring a great customer experience every time.
To be successful, you'll bring:
* Experience working in a phone-based customer service or branch environment.
* Ability to monitor spare parts inventory levels and supervise stocktakes.
* Good admin and computer skills, with the ability to prepare reports using MS Excel and PowerPoint.
* Experience managing budgets and expense reports.
* Ability to maximize incoming sales opportunities.
Why choose us?
* Great People
* Great Product
* Safety Culture
You will be joining a team that's friendly, supportive, and enjoys a laugh.
We are proud to offer every employee a range of benefits including competitive remuneration, career development, and an Employee Assistance program. This role also comes with a fully maintained company car.
If this sounds like the move you have been looking for, please apply now.
To apply for this job, go to: & enter ref code: 6708274. Applications close 16 January 2025.
TO APPLY, PLEASE ENSURE YOU UPLOAD YOUR RESUME DIRECTLY TO OUR CAREERS PORTAL. USE THE LINK IN THE ADVERT, NOT THE APPLY BUTTON.
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