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Apply now Job no : 500797
Work type : Full time
Location : Hobart
Categories : Information Technology Support marine science research with high-quality data servicesFull time role, fixed term role with opportunity to extendBased on site in Hobart, relocation assistance availableAbout the Opportunity We are seeking a dedicated Software Quality Assurance Technician to join our team. In this role, you will be responsible for developing, leading, and executing test strategies and cases to ensure comprehensive functional testing of the AODN web products and other applications. You'll audit system and data availability, identify gaps in software and processes, and lead the software defect management process. Additionally, you'll provide exceptional customer service by managing the AODN's helpdesk, offering Tier 1 support, and handling all system support enquiries.
Your role will involve working closely with the AODN team to identify defects, write and track bug reports, and assist in scoping, planning, and scheduling QA activities for various projects. You'll also conduct regular system availability monitoring and reporting using online dashboards and reporting tools. This position is crucial for delivering high-quality software and data management services, supporting national environmental data collection programs, and providing valuable data to stakeholders.
What's Required Demonstrable experience working with data management tools and / or Helpdesk ticketing systems.A strong understanding of modern system functionality testing methodologies and principles and experience in developing test frameworks and test cases.Experience working in a team-focused, highly collaborative context in software support, software troubleshooting or similar technical projects.Demonstrated methodical approach to developing documentation for software and data products.Highly developed technical problem-solving skills with demonstrated ability to take ownership of complex problems and deliver solutions.Detail oriented with well-developed written and verbal communication skills that result in effective and appropriate communication, including the ability to communicate complex concepts clearly and concisely.Familiarity of working with an agile development team.Qualifications and Licence Degree qualification in Marine Science, Data Science, Computer Science, or Information Systems, with significant subsequent relevant experience, or an equivalent combination of relevant experience in enterprise data management and / or education / training.What's on Offer? You'll have access to an array of staff benefits and discounts including :
26 Weeks paid parental leave for primary care givers17% Superannuation contributionHealth and fitness membership optionsAccommodation and Car Hire discountsHealth Insurance and BankingNovated LeasingHow to Apply? If this role is of interest, we look forward to hearing from you :
Please provide your up-to-date resume,A 1-2 page cover letter outlining your technical suitability and motivation for the role relevant to the position description.Applications close 11.55pm, Sunday the 16th of March 2025. To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfill the requirements of this role.
Advertised : 17 Feb 2025 Tasmania Daylight Time
Applications close : 16 Mar 2025 Tasmania Daylight Time
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