The Role - Customer EngineerLocation - Covering Mandurah, RockinghamOngoing contact roleAbout our client:Our client is a global technology company leading how the world connects, interacts and transacts with business. The client's assisted and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming and telecom carrier in more than 100 countries.Key responsibilities:Diagnosing and repairing equipment which may include ATM's Self-checkout systems, POS Terminals and Networking equipmentParts Management and organisationContinuous training online and face-to-faceWork autonomously in the field and officeResponding to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control TowerSkills and Experience:Must have PC hardware and software repair experienceElectro-mechanical device repair and aptitude an advantagePrevious experience with ATM and/or Self-Serv Checkout repairs a strong advantageNetwork experience also an advantageWilling to travel and complete service calls as required throughout the StateAble to work autonomously, professionally and be an excellent communicatorValid Driver's licenseStrong customer service skillsA minimum of 2 years' experience with electromechanical equipmentHigh attention to detailIf you hold the above skills and experience, APPLY NOW!
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