Creating Exceptional Experiences in Every Room
Crowne Plaza Hawkesbury Valley is a diverse destination located in the heart of the Hawkesbury River Valley, just 45 minutes from Sydney and at the foothills of the Blue Mountains.
Our resort is based on 8 hectares of beautifully landscaped gardens, offering comfortable, contemporary rooms and suites, delicious dining options, and the only Villa Thalgo Day Spa in Australia.
As a Casual Room Attendant, you will be part of our Housekeeping team, providing exceptional service to our guests.
Key Responsibilities:
* Ensuring every room is prepared to the highest standard for our guests
* Assisting guests with any needs or requests
* Communicating effectively with supervisors to report progress and resolve issues
* Monitoring and controlling supplies to minimize waste
* Reuniting guests with lost or misplaced items
* Participating in regular deep clean projects
Requirements:
* Flexibility with shifts, including early starts and late finishes
* Availability for weekend shifts
* Ability to complete tasks within a set timeframe
* High standard of personal presentation
* Meeting legal requirements to work in the country
* Good physical fitness, as this role involves standing for most of the day
* Occasional lifting of items up to 23 kilograms and/or pushing/pulling heavy objects
* Approachable and passionate about delivering exceptional service
* Dynamic, vibrant, confident, and professional personality
* Minimum 1 year's experience in a housekeeping role, preferably in a hotel environment
* Strong attention to detail
What We Offer:
* A competitive salary that rewards your hard work
* A wide range of benefits designed to support your well-being, including a full uniform, duty meals, impressive room discounts, and excellent training
We are an inclusive team that celebrates difference and encourages colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Our mission is to welcome everyone and create a collaborative environment where we feel well – both inside and outside of work. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.