Our Home Health platform is a leading integrated healthcare business delivering in-home clinical care and services that meet the needs of the wider community. Fostering an innovative way of working with real social impact, the Quality and Safety team aim to mature clinical and care practices, carefully balancing the cost, effectiveness, and operational impact of interventions, ensuring always that our workforce is skilled and competent to deliver.As the Head of Quality & Safety - Health Services & Mental Health, you will lead a team of clinical quality partners ensuring strategic focus and ongoing continuous improvement of the health services (including hospital in the home, rehab in the home) and mental health quality and safety systems. Our aspiration to grow these areas of the business as part of our integrated healthcare proposition presents an exciting opportunity for an experienced leader with acute sector experience who is looking to lead transformative change.Supporting the Chief Medical Officer (CMO), you will test key business strategies and innovative clinical frameworks whilst being accountable for the effectiveness of the clinical governance framework and driving performance excellence.This is a full-time opportunity and can be based within Sydney, Melbourne, or Southeast QLD where you will have flexibility to work in a hybrid work model.What your new role looks like:Lead the achievement and maintenance of accreditations including National Safety and Quality Health Service Standards and National Digital Mental Health Standards.Lead a team of Clinical Quality Partners.Establish and maintain effective clinical governance.Test key business strategies and innovative clinical frameworks alongside the Chief Medical Officer.Motivate employees to identify problems and develop solutions whilst routinely reviewing measures to assess clinical and care quality and safety performance.Always looking for opportunities to improve our ways of working and deliver safe and quality care, whether this is via insights gained through feedback and complaints, incidents, risk indicators, audits, and other feedback mechanisms.Oversee serious incident investigations including corrective actions, identification of root causes, and associated preventative actions.Investigate complaints across health services and mental health.Work collaboratively across Home Health and the broader group to ensure we share information and are efficient in our problem solving and ways of working.About you:Registered Division 1 Nurse with current unrestricted AHPRA Registration.Prior experience in acute hospitals is essential.Experience with Quality Management Systems, Quality improvement, and Risk Management.Strong knowledge of the National Safety and Quality Health Service (NSQHS) Standards in a leadership role in an acute hospital setting.Knowledge of the National Safety and Quality Digital Mental Health (NSQDMH) Standards.Exceptional communication skills with the ability to work collaboratively with business leaders to ensure timely, effective, and targeted communications.Strong interpersonal capabilities and ability to work cross-functionally with others.Benefits:Flexible working; with attractive salary package + incentive program.Additional yearly paid Well-Being, Community, and Deep Listening leave days.Fitness Passport - a discounted health and fitness program (NSW & VIC).Ability to purchase up to 2 weeks additional annual leave.Employee discounts on Australian Unity’s product suite plus travel and accommodation.Novated Leasing – enjoy a new car whilst salary packaging with Maxxia.Click APPLY or contact Caroline Gray at cagray@australianunity.com.au for a confidential discussion.Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, and mature-aged people. To view our Reconciliation Action Plan, please click here.
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