Job Description
The Mercure Townsville has a fantastic opportunity for an energetic, "hands-on" leader with a guest-focused approach to exceed guest expectations.
As the Restaurant Manager, you will oversee the daily operations of Celsius Restaurant. You will work closely with the front-of-house staff to inspire and develop our team while maintaining our high standards of food and service.
Key Responsibilities:
* Manage, run, and control the operational floor of the restaurant according to business demand
* Set, implement, and review service standards to ensure consistent quality
* Conduct training, performance evaluations, and counselling of staff
* Recruit and select team members who align with our standards and values
* Efficiently manage rosters and costs to optimise operations
* Review guest feedback, identify areas for improvement, and implement changes
* Ensure WH&S and sustainability commitments are upheld within the department
* Collaborate with the kitchen staff to ensure seamless service delivery
Qualifications
* Proven experience in leading and managing a successful team in a high-volume restaurant
* Excellent communication and interpersonal skills
* Ability to prioritise tasks, multitask, and work effectively in a team environment
* Outgoing personality with a positive attitude, initiative, and the ability to think creatively
* Strong work ethic and exceptional customer service skills
* Immaculate personal presentation and attention to detail
* Valid Responsible Service of Alcohol (RSA) Certificate
* Flexibility to work shifts including days, evenings, and weekends
Additional Information
* An organisation that will support you in your personal and professional development.
* Flexibility
* Work with an International Hotel Group and enjoy the staff benefits worldwide