Restaurant and Bar Supervisor
The Reef House and Spa is the most iconic Colonial Style Beach House in Queensland. We are renowned for our personalised service in a truly relaxed setting offering tranquility, ambience and boutique luxury.
We are currently seeking a genuine hospitality professional to deliver the highest level of guest engagement and service in our stunning beach side Restaurant. Our Restaurant and Bar Supervisor is a critical position to the overall success of our Boutique Hotel, food and beverage is the heart of our guest experience. Our Boutique Tropical Escapes for Adults and Couples are highly inclusive and offer exclusive benefits for our house guests.
We need our Restaurant and Bar Supervisor to ensure each service period is executed to perfection, delivering memorable Reef House experiences to our in-house guests.
At the Reef House, we value one's ability to be self-motivated, energetic, and have a strong understanding of a la carte dining etiquette required to ensure we deliver on our commitment.
This role will allow you to flourish and grow within a team of like-minded dynamic professionals. Applications for this role will be extremely competitive. Apply now for a confidential interview.
Job tasks and responsibilities
Ensure each service period is run to perfection
Assist the Executive Chef and Restaurant Manager with supervision of the Restaurant and Bar
Supervision, training and coordination of food and beverage employees
Monitoring staff rosters, performance and resolving any grievances
Preparing displays and presenting stock, including specials
Taking reservations, greeting and seating guests
Maintain stock control
Practicing proper workplace health and safety procedures
Communicate effectively with customers and fellow staff
Respond to customer requests in a professional and timely manner
Promote the employer’s services and facilities to the customers when appropriate
Assist in maintaining customer service standards set by the employer
Ensure that work area complies with the highest standards of cleanliness
Ensure that customers are served in a professional and diligent manner
Organising the cleaning bar areas, glasses and equipment
Preparing and mixing a range of sophisticated drinks
Confer with managers to coordinate activities with other establishment sections
Other incidental and peripheral duties as requested by the employer
Skills and experience
Knowledge of H&L preferable
Advanced wine knowledge
A la carte skills and experience
Advanced cocktail making skills and knowledge
Job Type: Full-time
Pay: From $73,150.00 per year
Benefits:
Employee discount
Employee mentoring program
Professional development assistance
Referral program
Schedule:
Rotating roster
Supplementary Pay:
Overtime pay
Penalty rates
Tips
Work Location: In person
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