Dougie Mac Children's and Young People Service are currently looking to recruit Care Support Workers who share our passion in providing excellent, personalised and compassionate care to children, young people and their families. At Dougie Mac our vision is to be admired as a centre of excellence for palliative and end of life care. Our many different services provide children, young people and their families and carers, with physical, emotional, social, psychological and spiritual support, at home, or here at the Hospice.
Main duties of the job
The right candidate will possess excellent communication and organisational skills, a motivation for continual learning and sharing of knowledge, with the drive to ensure our children, young people and families receive the highest possible standard of care. You will work as a member of the Care Team providing support to children and young people with life limiting/life threatening and often complex care needs. This role will be full time/part time working days, flexible to cover 24/7 period. Please read the job description (below) for further details. If you would like to be part of our friendly, supportive team delivering high standards of specialist children & young peoples palliative care, then we would love to hear from you.
About us
Dougie Mac is an open-culture organisation, underpinned by clear strategic aims, vision and values. By joining Dougie Mac, you will be part of a dedicated team of professionals who are committed to delivering person-led, responsive and cost effective services of the highest quality. Staff at Dougie Mac are well-motivated, with professional development pathways, and given opportunities to be reflective in their roles through supervision and reflective practice. Dougie Mac has been named the UKs Best Charity to Work For in the 2023 quarter 3 league table compiled by independent employee engagement specialists, Best Companies. The prestigious title was awarded by the Best Companies 2023 Accreditation which also gave Dougie Mac a three star rating the highest possible ranking meaning that the hospice is now classed as a World-Class Organisation to work for. The Hospice offers a competitive salary and benefits package, including a contributory pension scheme, generous holiday allowance, funded study, free parking, Paycare and much more.
Job responsibilities
Job Summary: To work as a member of the Care Team providing physical, emotional and recreational care and support to children/young people with life limiting / life threatening and often complex care needs. To provide a high standard of care to children, young people and families, according to the care plan and following local national policies and procedures.
Duties & Responsibilities:
1. To implement, in conjunction with parents / carers, a plan of care to meet the identified needs of the child / young person.
2. To work as part of a nurse led service caring for children/young people with life limiting illnesses and/or complex health care needs, under the supervision of registered nurses.
3. To carry out home / school visit as deemed necessary and / or appropriate by the Shift Co-ordinator of Head of Care.
4. To act as a resource for other members of the multi-disciplinary team, parents and carers.
5. To undertake agreed projects either individually or as part of a team, using own initiative where necessary.
6. Contribute to the assessment of children's and young people's health and wellbeing alongside registered nursing staff.
7. Monitor and evaluate children's/ young people's health and care management alongside registered nursing staff.
8. Maintain and contribute to professional records, according to policy, ensuring confidentiality at all times.
9. To supervise new member of the team and support induction and preceptorship programmes.
10. Contribute to systems and processes, which support safe and effective care delivery.
11. To report, to the shift coordinator, any concerns surrounding the care, condition or behaviour of this child or family member.
12. Ensure effective day-to-day communication in respect of children's and young people's health and care management with parents/carers.
13. Contribute to the protection of children at risk in accordance with the area child protection procedures.
14. Observe a personal duty of care when using equipment; be responsible for the safe and effective use of equipment.
15. To promote the philosophy of the Donna Louise Trust beyond the establishment.
Training and Education:
1. Meet competence requirement identified within the role and participate effectively in the personal development planning process, clinical supervision and reflective practice.
2. To undertake specific training and competency assessments requirement to meet the needs of children and young people using DLT services.
3. To attend staff development programmes, training courses and study days as deemed necessary by Head of Care.
4. To attend compulsory staff meetings.
5. To take personal responsibility for attendance at mandatory training.
6. To take personal responsibility for ensuring all competency assessments are completed and reassessed on an annual basis.
7. To take a personal responsibility for identifying any gaps in knowledge / skills and taking appropriate action to rectify this.
Communications and Working Relationships:
The post holder is expected to foster excellent working relationships with all service recipients, staff, visitors and donors. In particular, they are expected to deal sensitively with all children, young people and families with whom they come into contact. To act at all times in a professional manner, respecting the needs of colleagues and co-operating to maintain a harmonious working environment.
Person Specification
Qualifications
* Relevant NVQ level 2 or equivalent in care.
* Good general education (Pass in English and Maths at GCSE level or equivalent).
Experience
* Experience of working with children of all ages 0 - 18 years.
* Experience of working independently without supervision.
* Experience of working with families.
* Experience of working with children with complex / additional needs.
* Experience of working in health care/education.
* Experience of working with volunteers.
Additional Criteria
* Able to engage with children of all ages and abilities.
* Effective communication skills, written and verbal.
* Ability to work independently and as part of a team.
* Ability to set and maintain professional boundaries with children, young people and their families.
* Ability to recognise stress in oneself and others and to manage effectively.
* Knowledge of safeguarding.
* Demonstrate a commitment, desire and motivation towards personal, professional development, including learning new skills.
* High personal standards and commitment towards care of children, young people and families.
* Able to work shifts covering a 24 hour period, including nights and weekends.
* Work within the hospice and community.
* Ability to relate to children with physical disabilities.
* Ability to deal with sensitive situations.
* Knowledge of child development.
* Ability to undertake clinical skills.
* Demonstrate a friendly, caring nature.
* Demonstrate enthusiasm and dedication to the role.
* Full / clean driving licence inc access to a car.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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