Bupa Dental Helensvale is a well-established local practice looking for someone to come and join the team. The practice is set on Monterey Keys Drive and is located within a quaint shopping village, consisting of a small array of shops such as a bakery, IGA, medical centre and chemist.
About the opportunity:
We welcome all to apply! We are seeking an experienced Dental Assistant/Receptionist who is looking for an abundance of opportunities for skill advancement and personal development! If you love to go above and beyond for your patients/customers than this is the role for you!
* 1 x Part Time Dental Assistant/Receptionist (approx. 3-4 days per week & 30 hours) Flexibility required between operational hours.
The heart of the role:
* Maintain our amazing customer and team culture - providing continued excellent customer service to our patients
* Prepare patients & facilities for dental treatment
* Deliver quality chairside assistance to our Dentists
* Provide instrument sterilisation
* Maintain infection control standards and procedures
* Meeting and greeting patients, providing a great first impression
* Booking and amending appointments, answering the phone, updating patient records
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Making patients aware of dental services and offers
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
* High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
What you'll bring:
* 3 months+ experience as a Dental Assistant, with some front office experience
* Must have a current Working with Children’s Check (Blue Card), or be willing to obtain one
* Skilled at tackling challenges both on your own and as part of a team, while paying close attention to the little things
* Strong customer care focus. It is a very busy practice and time management will be crucial
* Exceptional communication and interpersonal skills
* Maturity and reliability
* Passionate about customer service/patient care
* Maintaining an orderly environment with a knack for systematic approaches
* Ability to build rapport with patients, in a cheerful, light-hearted manner
* Proficiency in Microsoft Word and Outlook
Benefits of joining Bupa Dental:
* Significant Bupa product and service discounts - up to 40% health insurance discount!
* Paid parental leave
* Reward and recognition programs
* Over 140 practices Australia wide - Move with us!
* Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa!
* Multiple role opportunities!
* Free car parking or accessible by public transport!
* Set remuneration bands with regular performance discussions and remuneration reviews
Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage.
Apply now, we'll be interviewing as soon as applications are received!
How to apply:
If you are interested in this opportunity, click now, and 'Apply'.
For successful candidates, a Working with Children Check permit is required as part of our mandatory background check screening process.
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