Job Title: IT Infrastructure Analyst
Sydney
Investment Banking
Contract or Temporary
We are seeking an experienced IT Infrastructure Analyst to join our client, a global financial services institution in Sydney.
The successful candidate will be engaged on an initial 9-month contract with the possibility of conversion to permanent.
Main Responsibilities:
* Provide business as usual (BAU) IT support
* IT Service Management for Partners (Incident, Problem and Change Management)
* Leverage Global Support Model in providing IT support for Incidents and Service Requests
* Analyze impact, risks and effort needed to implement a change request
* Assist in carrying out approved changes to the system
* Coordinate with Global Support Teams for changes and support required by business partners
Key Skills:
* Knowledge of networks, database or operating systems, PC/LAN/WAN, Citrix/VDI, telecommunications technologies, and information security technology
* Strong Analytical skills and attention to detail
* Excellent communication skills both written and oral
* Good Project Management skills
* Working knowledge of and troubleshooting experience in Office 365 (on prem and cloud), Outlook, Lotus Notes and SharePoint
Requirements:
* Bachelor's degree or equivalent in IT or computer science or similar field
* Several years of technical experience in operating systems, database, telecommunications, PC, LAN, WAN, and data security technologies
* Understanding of ITIL, Citrix, VDI/VM, Windows servers, MS O365
* ITIL, MCSE, MCSA and CCNA certification is a plus
* Working knowledge of ServiceNow is a plus
This is a competitive hourly rate position for a candidate with the appropriate skills, knowledge, and experience. The ideal candidate will have several years' experience in Networking, Server, Telephony, End-User computing or AV experience, ideally with a financial services company.
This position will be paid on an hourly basis via Anton Murray Consulting, working on-site with our client, for an initial duration of 9m. Based on good performance, it is likely your contract will be extended or you may be offered a full perm position in the team.