If you're looking for a career with our Inclusive Collection, please click here to view job postings.At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.We are looking for an energizing and confident Guest Service Officer to join our Front Office department and help lead the way in creating memorable guest experiences! Join us here at Hyatt in the journey of making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.THE ROLECheck-in and check-out of guestsCashiering and answering incoming calls to the hotelCoordinating and programming wake up callsAssisting guests with general inquiriesArrival report updating and room allocationHandling guest feedback and resolving any complaintsTHE PERSONHigh level of grooming and personal presentationHigh level of both written and verbal communicationFlexibility to work a variety of shifts including early mornings, late nights, weekends, and public holidaysPrevious experience with Opera is advantageousFull Open Driver's License within Australia highly desirableLegal working rights in AustraliaTHE PERKSComplimentary accommodation at Hyatt properties worldwideDiscounted accommodation for associates as well as friends and familyComplimentary Headspace membership for Hyatt associatesComplimentary Employee Assistance ProgramAccess to hotel gym facilitiesUniform Dry-Cleaning serviceA career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.Our values of Empathy, Experimentation, Respect, Wellbeing, Inclusion, and Integrity are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.
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