Do you thrive in a client-centric, collaborative environment? We are seeking a bright, motivated individual to join an award-winning insurance broking team in Balcatta! This organisation believes strong client relationships and a personalised approach are key to success. If you're looking for a smaller firm where your ideas can make a real impact, this is the opportunity for you! In this role, you'll play a vital role in supporting clients and growing the business. Your responsibilities will include:Client service excellence: Maintaining and building strong relationships with clients and insurers, ensuring their needs are met promptly and efficiently.Guiding policy administration support: Handling all aspects of policy administration, from invoicing to documentation processing.Risk management: Assisting with risk identification, analysis, and mitigation strategies.Working with the Claims Manager: Providing technical advice and supporting clients throughout the claims process, ensuring smooth resolution.Process improvement: Identifying opportunities to streamline processes and improve efficiency.Business development: Contributing to the development of new business opportunities through client interaction and referrals. You're a perfect fit if you possess:Proven experience in insurance broking (Tier 1 preferred).Excellent communication and interpersonal skills.Strong organisational and time management abilities.Proficiency in Microsoft Office, with broking software experience.A positive and proactive attitude with a client-first approach. Join a growing team:Small, collaborative environment with open communication.Abundant parking for your convenience.Growing SME client base offering diverse challenges.Location in the vibrant northern suburbs of Perth. Ready to make a difference? On offer is a competitive salary package and a supportive work environment where you can learn, grow, and contribute to yours and their success. Don't miss this exciting opportunity to build your career in a rewarding and dynamic field! Apply now! YOU NEED TO HAVE FULL AUSTRALIAN WORK RIGHTS TO BE CONSIDERED FOR THIS ROLE.
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