The Company
Our client is a leading provider of towing and transport services across Australia, this company specialises in vehicle recovery, roadside assistance, and logistics solutions. With a strong national presence, they support individuals, businesses, and government agencies, ensuring reliable, efficient, and professional service 24/7. Their expertise spans light and heavy vehicle towing, machinery transport, and emergency response, making them a trusted partner in the industry.
The Role
This position is a critical position that will help to get this project back on track.
* Conduct gap analysis to identify issues and propose effective solutions.
* Provide recommendations for process improvement or reengineering.
* Collaborate with cross-functional teams to identify and document business requirements, including current state and future state processes.
* Develop comprehensive business analyst artifacts, including the calculation of Return on Investment (ROI) and the prioritisation of change benefits.
* Create user guides and deliver training sessions as needed.
* Coordinate the User Acceptance Testing (UAT) phases of project delivery, including the development of UAT test scripts.
* Assist with data migration activities in collaboration with business units and external vendors.
* Develop diagrams and process maps as required.
* Undertake project management responsibilities as necessary.
Your Profile
To be the successful candidate you will be immediately available and have experience in the following areas:
* Develops Talent: Building Organisational capability through effective talent identification, development & succession planning
* Communicates with impact: Communicates clearly and in a way that generates support, builds engagement and inspires action
* Influences others: Gathers relevant information and overcomes objections to convince an audience
* Builds relationships: Builds trust, resolves issues, creates collaborative environments and treats others respectfully
* Drives accountability: Acts with integrity, holds others accountable and strives for improves business performance
* Leads courageously: Champions new ideas, leading through challenges, with confidence and humility
* Uses effective judgement: Simplifies and focuses on the crux of issues to decisively identify the correct course of action
* Operationalises the strategy: Translates organisation strategy into a clear plan with measurable deliverables
* Big picture mindset: Ability to not just look at the basic automation, but also provide solutions on how to improve processes
Apply Today
Please send your resume by clicking on the apply button.
Learn more about our Melbourne recruitment services:
Job Reference No: 06810-0013195333
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