**Job Title:** Concierge
We are seeking a skilled and experienced Concierge to join our team at EY in Sydney. As a Casual Concierge, you will play a key role in delivering exceptional experiences for our client, their employees, and guests.
About the Role
* Deliver best-in-class experiences through excellent customer service and attention to detail.
* Manage reception and concierge services, including admin tasks and mailbox management.
* Provide efficient and effective visitor management, creating an authentic arrival experience.
* Utilize Microsoft office products to support daily operations.
* Maintain security controls, lift, and parking management systems.
* Prioritize competing demands, managing time efficiently to meet deadlines.
About You
* Minimum 3 years' experience in a similar role or front-of-house position within a premium 5-star hotel or A-grade commercial building.
* Proven experience in reception and concierge services, admin tasks, and mailbox management.
* Proficient in Microsoft office products and familiar with room booking management systems.
* Strong communication skills, with the ability to effectively interact with clients and the wider team under pressure.
* Ability to take direction, learn new skills, and work collaboratively as part of a team.
* Passion for promoting and engaging clients around event and site activities.
About Us
* We offer a supportive, positive, and inclusive work environment.
* Prestigious locations and offices.
* Role and career development opportunities, along with cross-training possibilities.
* Recognition and rewards for high performance.
* Generous staff discounts across our iconic Australian venues (up to 50%).
* Food and coffee provided.
* Refer-a-friend program with bonuses.
If you are self-motivated, enjoy working in a team environment, and thrive on interacting with people, we encourage you to apply.