Front Office & Guest Services (Hospitality & Tourism)Rydges World Square is currently seeking a Full-Time Front Office Supervisor to join our team.We are seeking an up and coming leader to assist the hotel's Duty Managers in running the day to day operation of the Front Desk operations.We are looking for a candidate ready to step up into a Duty Manager role, in the next 6-12 months.You will be joining this stylish hotel, offering 458 unique, modern rooms, perfectly located amid the inner-city buzz.If you like to be busy and work amongst upbeat and ambitious colleagues, then this is the job for you.The Front Office Supervisor will help lead the shift operations of the hotel reception as well as maintain the highest guest service standard consistently.Qualifications & experienceAbility to work a variety of shifts and flexibility with hoursPrevious Front Office experience a bonusExcellent communication and collaboration skills, including written and spoken EnglishExperience working in a fast-paced, high-pressure environment whilst leading a team in a friendly and comfortable atmosphereTasks & responsibilitiesWe are seeking a Front Office Supervisor to join our team.Some of your responsibilities will be:Supervise the front desk team on shiftManage guest experiences for the best possible outcomesAssist the Duty Managers and Assistant Front Office Manager in training and developing the teamCreate and implement creative up-selling strategies to increase revenueLiaise with other hotel departments to ensure exceptional guest experiencesMaintain a high level of cleanliness and presentation, keeping all work areas both front of house and back of house clean and in working order#J-18808-Ljbffr