Company Description About Novotel Surfers Paradise… Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining. We offer a relaxed, family-friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids' corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.
Job Description
Our Front Office team is responsible for providing first impressions to our guests, and as a Porter, your key responsibilities will include:
Welcoming guestsCarrying luggageEscorting guests to their roomsExplaining hotel facilitiesMaintaining the cleanliness standards of the Hotel entranceDelivering amenities and other items to guest roomsProviding tourism information including dining and entertainment recommendationsPromoting the Accor Live Limitless Loyalty ProgramAbility to work a flexible 7-day roster including AM and PM shifts.You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.
Qualifications
The successful candidate will have previous experience in a similar role plus:
Ability to lift sometimes heavy luggageAbility to work unsupervisedAbility to provide prompt and efficient service including upselling advantageousTime management skills with the ability to multi-taskResponsible Service of AlcoholMust have Full Australian working rightsSo, when will you be joining us? The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
Ongoing career and professional development opportunitiesA rewarding work environmentGlobal discounts on hotel accommodation & Food and BeverageWhat's in it for you? Uniform providedPaid birthday leave after six monthsFree staff meals during shiftGenerous ACCOR perks including discounted accommodation and restaurantsA collaborative, vibrant cultureProfessional development opportunitiesACCOR Career Milestone celebrationsA reward and recognition programWhat are you waiting for? APPLY NOW!
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