Your new role is just a few clicks away. About the role As a Customer Relationship Officer, you will provide a seamless Branch experience by meeting customers end-to-end banking needs across transaction activities, exploring needs and circumstances and providing consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customer and the wider community. You will actively engage our customers to explore the best products and services to suit their needs. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs This position is a great career opportunity and will ideally suit someone to further develop their skills in the consumer lending space. This permanent, full-time position is located at Community Bank Deakin. About you We’re looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring: Demonstrated ability to achieve sales results through solutions which truly meet the customer’s needs. Ability to effectively communicate with new and existing customers face to face and over the phone. The ability to quickly learn new systems and processes. A high level of Banking Product knowledge, including Transactions Accounts, Insurance, Term Deposits and Credit Cards. Experience in consumer lending and the banking and finance industry - a plus but certainly not essential More information To find out more about our Retail Banking roles visit - https://careers-ext.bendigoadelaide.com.au/branch-network. We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. All internal candidates are required to notify their leader when applying for a new career opportunity and will be asked to acknowledge they have done so upon submission of their application. Please contact the Talent Acquisition Advisor managing this vacancy for a confidential conversation if there are any concerns meeting this requirement or you'd like to discuss the position further. Name: Kelly Boots, Talent Acquisition Advisor Email: kelly.bootsbendigoadelaide.com.au Phone: 08 8300 6121 Once you have submitted your application you will receive an email to complete a Pymetrics Online Gaming Assessment. This will take approx. 20-25 minutes and is required to ensure a fair and equitable process. Following this you will be contacted to advise of next steps. Please check your junk folder if the email is not received within 30 minutes. For more information, please see the Application Process for Internal Candidates page. Position description: Customer Relationship Officer Community Bank - Position Discription.pdf Closing date: Friday, 29 November 2024, 5.00pm AEDT Shortlisting and interviews may take place before the advertised close date, so don't delay - apply now