An opportunity for an experienced account manager in the Fire Service Industry to move into operations where you can learn how to lead through quality Operations Management of our Thebarton branch in South Australia.
Located in Thebarton, the successful applicant will have a strong background in account management who is looking to step into an Operations role. You will bring your knowledge in preventative maintenance, inspection and testing, reactive maintenance, repairs, estimations, and minor works. You will also have an understanding of Australian Standards, especially AS1851.
About Us
Equans Australia and New Zealand delivers integrated, multi-disciplinary technical solutions and facility management services with the aim to provide superior value to all stakeholders using an integrated facilities and project management approach. Find out more about Equans ANZ by visiting equans.com.au.
What You Will Be Doing
* Using your understanding of Ministerial Building Standard (specifically experienced in governing compliance to ESP maintenance and Form 3 reporting):
o Identification of Form 3 requirements.
o Tracking the generation, completion, review, and submission of Form 3's.
* Developing cost effective systems to support the process:
o Reporting internal and external.
o Tracking the status of outstanding defects and non-conformances.
o Establishing a method of formal reporting to each client through an established template, to ensure the risk of non-compliance is passed through to the building owner.
* Developing cost effective solutions to reactive maintenance applications:
o Identifying and reporting activity failures to clients.
o Providing resolutions through estimations and quotations to the client.
o Coordinating rectification works of defects and quoted works.
Our Values
Service Focused : Deliver outstanding service to clients and colleagues.
Team Spirit : Foster a positive and supportive team environment.
Accountability : Take responsibility for your tasks and actions.
Respect : Treat everyone with respect and consideration.
What We Offer
* Life Insurance for employees with TAL Life Limited.
* Employee Assistance Program.
* Novated Leasing.
* Collaborative and inclusive work culture.
Employee Discounts
* Discounts on Private Health Insurance with Medibank.
Learning & Development and Recognition
* Online Learning with 'My Hub'.
* Strong and supportive leadership.
* Opportunities for continuous improvement.
* Recognition of Service Awards.
* Employee Referral Bonus.
Leave Options
* Purchased Leave.
* Additional Paid Parental Leave.
* Study leave.
* Volunteer leave.
What You Need
* Minimum 5 years’ experience in the fire industry.
* 3 years' experience in an Account Management role with a desire to move into an Operations role.
* Broad knowledge of Preventative maintenance, Inspection and Testing or the ability to interpret the Australian standards to provide support for the technicians and client queries.
* Knowledge of both Sprinkler and electrical repair applications in the reactive maintenance space.
* Estimation knowledge for both Sprinkler and electrical applications in the fire industry and some knowledge of minor works projects.
* Strong understanding of AS1851 - Routine service of fire protection systems and equipment and its application.
Your Qualifications
* Trade background in fire industry preferred (either Cert III Testing, Electrician or Sprinkler Fitter).
* Experience and ability to interpret relevant legislation and policies.
* Experience in a regulation and compliance environment.
* Experience within customer service in a team environment (mandatory).
* Familiarity with and a history of successfully meeting KPI targets.
* Technical aptitude to pick up the role quickly.
Next Steps
If you are interested in this role, please apply with an up-to-date resume.
Please note that we can only accept applications from those with full, unrestricted working rights in Australia .
Equans is an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.
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