This pay rate is inclusive of mandatory 25% casual loading Assignment anticipated duration is up to 2nd May 2025 Hourly Rate: $58.02/Hour + Super Location : South Brisbane Working Arrangements: 100% Onsite Anticipated Working Hours: 7.5 hours working time (30 mins lunch break unpaid), unless otherwise advised.
Rotating Roster - 4 days on; 2 days off Ideal Start date: ASAP Work Rights: Full working rights in AU About the role: The Department is committed to fostering a diverse and inclusive workplace where individual differences are respected, and all employees have equal opportunities.
We strive to ensure our workforce reflects the community we serve.
This organisation is the lead agency providing human and social recovery support to Queenslanders impacted by disasters.
Our work includes: Providing practical information and support Referring individuals to essential services Distributing and managing financial assistance through grant processing As a Grants Processing Officer, you will play a crucial role in supporting Queenslanders by efficiently handling grant applications.
Your attention to detail and commitment to timely assistance will help individuals and families navigate financial recovery after disasters.
Key Responsibilities Grant Application Processing - Verify and process grant applications, ensuring accuracy and compliance with policies.
Data Integrity & Confidentiality - Maintain accurate applicant records while safeguarding sensitive information.
Enquiry Resolution - Respond promptly and professionally to applicant inquiries, providing clear and compassionate communication.
Application Assessment - Review applications against established criteria to determine eligibility.
Collaboration - Work with internal teams to gather additional information as required for application processing.
Documentation - Maintain detailed records of interactions, decisions, and outcomes to ensure a transparent audit trail.
Team Overview As a Grants Processing Officer, you may work across various teams, including: Grants Processing Team: Focused on validating and processing applications.
Quality Control & Review Team: Ensuring the accuracy and integrity of grant processing.
Contact Centre Team: Handling inbound and outbound applicant communications.
What We're Looking For: Technical Proficiency - Strong computer skills, including Microsoft Office (Excel, Word, OneNote), data entry, and system navigation.
Attention to Detail - Ability to assess applications accurately and identify discrepancies.
Quick Learning Ability - Adaptability to new systems and procedures.
Analytical & Problem-Solving Skills - Ability to evaluate documentation, ensure compliance, and resolve issues.
Customer Service Excellence - Strong communication and empathy in dealing with applicants over phone and email.
Adaptability & Resilience - Ability to manage shifting priorities in a fast-paced environment.
Key Messages: There is a 4 day mandatory training from start date.
Bring own stationary - notepad/writing material Street parking available (metered) This role is a unique opportunity to directly impact disaster recovery efforts in Queensland, ensuring that individuals and families receive the financial support they need.
If you're looking for a meaningful role where you can make a difference, we encourage you to apply!
Reference number: BBBH243905 Profession:Administration & Office SupportAdministrative Assistants Administration & Office SupportAdministrative Assistants Administration & Office SupportAdministrative Assistants Company: Hudson Australia Date posted: 28th Mar, 2025