Are you looking to advance your career in IT support?Join a leading governmental organisation in Gloucestershire renowned for its excellent team culture and a massive push towards training, development, and internal progression.Responsibilities:Handle technical escalations from the service desk team and participate in upgrade projects.Troubleshoot Airwave technical incidents.Manage and support Intune devices.Skills and Must-Haves:Experience in service desk or 1st line support.Eagerness to learn and develop.Ability to obtain security clearance.Nice to Haves:Experience with Airwave radios.Intune experience.Benefits:£3,000 to £4,000 optional on-call allowance (1 in 4 weeks).Amazing pension scheme.Funded certifications and training.Salary:£33,915 Base SalaryIf you're ready to take your career to the next level in a supportive and growth-focused environment, apply now! #J-18808-Ljbffr