ABOUT USThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.We believe in doing good that transforms lives and futures for the better.It is this belief which drives us to find new ways and places where we can make a difference.From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Position OverviewAs a case manager, you will be required to provide case management support in both a community and residential based setting, assisting people to achieve housing stability, improved social inclusion, and a level of self-mastery that will enable them to sustain tenancy and lead their best lives.This role involves providing person-centred case management incorporating resilience, trauma-informed, and strengths-based practices while working effectively with other team members to provide a comprehensive service that reflects the vision, mission, and values of The Salvation Army.Reporting to the Team Leader, this is a full-time permanent position based in Mount Isa.Key ResponsibilitiesYou will successfully: Ensure that delivery of services and support is aligned with the National Homelessness Stream Model of Care.Establish effective relationships with clients that encourage self-determination and participation.Complete thorough assessments, inclusive of needs, risks, and vulnerabilities.Conduct ongoing assessments of the individuals' presenting issues, vulnerabilities, and needs from initial intake to exit.Implement case plans with active client participation. Minimum RequirementsYou must have: Tertiary or other qualifications within Community Services, Social Work, or a similar discipline (degree level preferred).Relevant experience in a social service environment, including in client assessment and case management.A current WWCC (QLD Blue Card).Current First Aid Certificate.Current Driver's Licence. Salary and BenefitsSalary is in accordance with SCHADS Crisis Assistance and Supported Housing Level 3.As a registered NFP, we offer our eligible employees real and meaningful benefits such as: NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650).Flexible working conditions.Health, fitness, and financial discounts/benefits.Paid parental leave - 12 weeks.Up to 8 weeks leave per year through our purchase leave scheme.Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.Purpose-driven career with positive social and sustainable outcomes.Employee Assistance Program - Independent confidential counselling service.Opportunities for career development. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.We value people of all cultures, languages, capacities, sexual orientations, gender identities, and/or expressions.We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child-safe organisation and is committed to protecting children and young people from harm.All child-facing roles will require the successful completion of a Working with Children Check.Applicants for all roles require a mandatory National Police Check.ValuesWe value Integrity, Compassion, Respect, Diversity, and Collaboration.At the Salvos, we believe in doing good that transforms lives and futures for the better.When you work with the Salvos, you help make a real difference to the community and the lives of others.#J-18808-Ljbffr