Administration Adelaide Full Time Icon Cancer Centre AustraliaThis is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.Join a Growing, Reputable and Progressive Organisation12-Month Contract, Full-Time and Part-Time available, Monday-Friday Centre HoursCompetitive Hourly Rate + Development & Progression OpportunitiesFree Undercover ParkingMake a Real Difference at our Comprehensive Cancer Care Centre – Windsor Gardens, AdelaideAbout the Role:We have a new opportunity for Administration Officers to join our team located at Icon Cancer Centre, Windsor Gardens. Both full-time and part-time positions available for a 12-month fixed term contract, operating between the hours of 7:30am and 6:30pm, Monday – Friday.The purpose of this position is to provide efficient, effective and responsive administration services, ensuring delivery of exceptional standards to customer service for patients, Visiting Medical Officers, Specialists, Nurses and all other internal and external Contacts.Key Responsibilities:Welcoming patients, collecting and entering personal detailsScheduling appointmentsTriage referrals to Radiation & Medical OncologistsAnswering telephone calls and responding to enquiriesEntering and processing patient billing and balancing daily bankingMaintaining and managing patient informationMedical records managementFiling and scanning of documentationsAbout You:We are looking for an experienced Administration Officer with outstanding customer service skills to join our team. We are looking for someone who is proactive, flexible, personable and enthusiastic about the role.Do you have a 'can-do' attitude? Are you looking for a fast-paced environment and are passionate about providing exceptional patient care? We want to hear from you.Skills & Experience:Experience in a front-line administrative role including the use of electronic management systems.An understanding of Medicare and health insurance funds would be an advantage.Windows (or similar) programs e.g., Email, WordAbility to work autonomously and effectively in a team environment and plan, coordinate and organise workloads to achieve quality patient service outcomes in a timely manner.Demonstrated effective interpersonal communication and collaborative problem-solving skills when managing difficult and sensitive issues with team members, patients and their families, VMO’s and other customers.Excellent organisational and time management skills.Ability to work cooperatively and effectively as a team member, supporting the Icon values to achieve Vision and Mission of Icon.Ability to demonstrate a high level of resilience and emotional intelligence while working in a demanding and stressful environment.Ongoing development of skills and knowledge by participating in training and development programs to ensure competence to meet operational needs, achieve strategic goals and engage team members in their work.Icon Group:Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom. Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible.Extra Benefits for YOU:Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career.Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.Paid Parental Leave: Enjoy paid parental leave as a permanent employee.Wellness Support: Utilize resources and tools to balance your psychological and physical health.We’re excited for you to join us!AtIcon, build relationships that matter. Apply Now because At Icon, You Can.Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.Pre-employment Health Requirement:Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
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