Peppers Silo Hotel is an inspiring $30 million redevelopment of the Kings Wharf grain silos in Launceston, Tasmania. The nine-storey hotel consists of 108 rooms, including 52 in the barrels of the former silos, and overlooks the nearby tourist drawcards of Seaport, Royal Park, the Tamar River Basin and Cataract Gorge. On our ground floor you will find Silo Day Spa, and Level 1 you will find Grain of the Silos offering dining experiences across the restaurant, café and Woody's Bar where local produce is at the heart of all creations. Launceston, the largest city in northern Tasmania is a gastronomic hub and offers a diverse range of wineries, distilleries, markets and art galleries to explore during your down time.
Purpose
As a Porter, your role is all about making our hotel guests' stay as smooth as possible. You will be there to help with luggage, warmly greet guests, offer concierge services, and assist with transportation and parking. Your focus? Ensuring our guests feel comfortable, cared for, and ready to enjoy their time with us.
Primary Responsibilities
* You'll be the initial friendly face that guests encounter upon arriving at the property.
* Your vital task will involve crafting an authentic and inviting first impression.
* Consistently delivering top-notch customer service to guests throughout their stay will be a key aspect of your role.
* You'll lend a hand with parking guests' cars, making their experience hassle-free.
* Storing luggage and delivering bags to and from rooms will be part of your hands-on duties.
Skills and Experience
* Outstanding communication and interpersonal abilities.
* Have a good grasp of local knowledge or the ability to quickly learn and improve current knowledge.
* Drivers licence – possessing an open (manual) drivers licence is advantageous.
* Remarkable customer service aptitude accompanied by a friendly and enthusiastic demeanour.
Accor Benefits
* ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
* Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.
* Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
* Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy.
* Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.
* Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
#J-18808-Ljbffr